Refund & Cancellation Policy
Understanding our refund and cancellation terms.
30-Day Money-Back Guarantee
We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of delivery.
Eligibility for Refund
- Products must be returned in their original condition
- Digital products may be refunded within 7 days of purchase if not accessed
- Membership packages are non-refundable after 30 days
- Shipping and handling fees are non-refundable
Cancellation Policy
You may cancel your membership at any time through your back office. Upon cancellation, you will lose access to distributor benefits and commissions after the current billing cycle.
How to Request a Refund
To initiate a refund, please contact our support team at support@mlmplatform.com with your order number and reason for return. We will process your refund within 5-10 business days.
Chargebacks
Disputing a valid charge through your financial institution may result in immediate account suspension and forfeiture of any commissions or bonuses.
Contact
For refund-related inquiries, email refunds@mlmplatform.com or call +1 (800) 123-4567.